Water Loss Definitions
Water losses have several categories of contamination that determines how we will go about mitigating your loss. See below for the categories and definitions:
- Category 1 – Clean Water - Includes water from a clean source like a broken water line. If not treated, it can turn into category 2 or 3.
- Category 2 – Gray Water - May contain bacteria and viruses. This can result from a washing machine, dishwasher, or toilet overflow.
- Category 3 – Black Water - May contain untreated sewage, chemicals, and microbes. Highly contaminated and can cause severe illness. Results from water from flooding rivers or sewer backups.
Tips before help arrives:
- Only restoration professionals should cleanup sewage backups.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Don't leave wet fabrics in place. Hang furs and leather goods.
- Don't use your household vacuum to remove water.
- Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
- Don't use television or other household appliances.