Recent Water Damage Posts

Why it's important to call the professionals at SERVPRO of Marlboro/Tinton Falls

1/9/2019 (Permalink)

Water Damage Why it's important to call the professionals at SERVPRO of Marlboro/Tinton Falls Water loss not dried out properly by homeowner causing mold.

We get quite a good amount of calls from customer that need us to come in and see if they have mold.  When the call comes in there’s a series of questions the office staff ask so when the estimator goes out, they are prepared.  One of the questions asked is where do you think the source of the mold is coming from?   More times then none the customer says, “well we had a water leak and clean it up ourselves”, now this is where you see the office staff cringe.  Please if you have a water loss in your home let the professionals at SERVPRO of Marlboro/Tinton Falls do the water mitigation.  SERVPRO of Marlboro/Tinton Falls are trained in water mitigation and will have back home back to “Like it never even happened”.  We will dry out your home properly, so you won’t have to call us about mold.  Homeowners may think the home is dry and cleanup properly but without the right tools and equipment it can’t be done.  SERVPRO of Marlboro/Tinton Falls is available 24/7 365 days a year, so when in need give us a call 732-536-7555. 

Source Detection

12/10/2018 (Permalink)

Water Damage Source Detection Water Loss In Colts Neck, NJ

Source detection isn’t something we do but if while in the process of doing mitigation we stumble upon the issue we will be more then happy to point you in the right direction.  Ideal situations for our technicians are to have the source of the water stopped before us getting there, sometimes that isn’t the case such as ground water intrusion.  SERVPRO of Marlboro/Tinton Falls ask that you be patient with us when it comes to us coming in and the water intrusion isn’t stopped.  Our job is to mitigate the damage that was done and not stop the cause of the loss.  If the water is still coming in, then we can’t do our job.  That’s why if you call into the office our trained staff ask a series of question about your loss.  If you tell the office that the leak is still happening, they will point you in the right direction on who to call as our technicians are getting ready to deploy.  SERVPRO of Marlboro/Tinton Falls staff under stands this is a very difficult time for you and we are here to help, so if you have a water loss and need help give us a call 732-536-7555. 

Water Damage in Spring Lake Heights, NJ

11/20/2018 (Permalink)

Water Damage Water Damage in Spring Lake Heights, NJ Water Intrusion In Spring Lake Heights, NJ

According to the National Flood Insurance program flooding is the most common natural disaster in the United States.  This year is their 50th anniversary helping millions of business and households in over 22,000 communities.  Between the years of 1978 & 2017 1.7 million claims were paid out.  Flooding is not covered by most homeowner’s insurance policies, so it may be necessary to buy a separate flood policy for your home.

 Tips to keep water from entering your home during a heavy rain event: 

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3. Clear gutters and drains

If you experience water your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Marlboro/Tinton Falls is ready to respond at any time and will provide a free assessment and estimate.

What To Expect When Filing A Flood Insurance Claim

7/22/2018 (Permalink)

Water Damage What To Expect When Filing A Flood Insurance Claim Water Loss in Marlboro, NJ

The last thing you want after experiencing a flood is additional stress.  SERVPRO of Marlboro/Tinton Falls, are the restoration experts in Marlboro/Tinton Falls, and surrounding cities. With many hours of training and thousands of hours of on the job experience, we are the preferred remediation team of home insurance providers.  Here is a little insight into what will happen once you start your claim process.

Contact your insurance.  The first step in filing a flood insurance claim is to contact your insurance provider.  If you cannot reach them immediately, be sure to leave a clear message with your contact number.

Contact SERVPRO.  Call SERVPRO of Marlboro/Tinton Falls as soon as possible. Even if you are not able to speak to your insurance provider, we are available 24 hours a day, 7 days a week to answer your call. By contacting us early, you can mitigate your loss from further damages.  Within hours of your phone call, we are onsite to help you with the loss.

Itemize losses.  A part of claim is taking a detailed list of the damage contents. Your insurance carrier or SERVPRO technician will assist you in itemizing and photographing all damaged items. Our technicians are highly trained in water damage restoration, SERVPRO of Marlboro/Tinton Falls technicians have a keen eye for knowing which items can be saved.


Begin the Restoration Process.  Within hours of arrival to your home, a technician will provide you and your insurance agent with a detailed description of the losses, repairs needed, as well as the estimate. All our paperwork is done electronically to ensure that no time is lost in the shuffling of paperwork.

If you are experiencing a water loss please let us help you, we can be reached at 732-536-7555 or www.SERVPROmarlborotinonfalls.com.

Storms Cause Sub-Pump Failure & Ground Water Issues

6/20/2018 (Permalink)

Water Damage Storms Cause Sub-Pump Failure & Ground Water Issues Sub-Pump Failure In Marlboro, NJ

While most people like when the spring rolls around, this past spring wasn’t too kind to our area.  Our area received a lot of heavy rain storms.  The storms caused the ground to become saturated and intrude into customers homes.  Not only was the ground water an issue the storms caused trees to fall and cut power to homes and business.  SERVPRO of Marlboro/Tinton Falls received many calls because of ground water intrusion and failed sub-pumps.  The phones didn’t stop ringing during the storms. 

Although the calls were good for business many of the losses our customers encountered were not covered losses, they would have to be covered out of pocket.  We understand that most people don’t prepare for these kinds of losses because they believe it would be covered by their insurance, so we work with customers.  Please go over your insurance coverage’s with your agent to see if you’re covered or not.  If you are not covered and they don’t offer that coverage then prepare and save some money in case this happens to you.  Either way SERVPRO of Marlboro/Tinton Falls is here to help you in any way possible.  Please visit our website www.SERVPROmarlborotintonfalls.com , call 732-536-7555 or anyone of our social media pages.

Brick, NJ 24 Hour Emergency Water Damage Service

3/28/2018 (Permalink)

Water Damage Brick, NJ 24 Hour Emergency Water Damage Service Flooded Basement in Brick, NJ From Frozen Pipes

SERVPRO of Marlboro/Tinton Falls is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

 As you can see in the picture this home was water damaged due to frozen pipes.  The entire basement, first floor and half the second floor was affected causing thousands of dollars in damages.  The homeowner wasn’t aware of the situation because they were away at their winter house down south.  When you leave your home during the winter months even if its for a few days please ensure you keep the temperature at a safe setting.  Even though the homeowners did have their temperature set correctly the power went out in the area they lived.   

 We Are Ready to Help Call SERVPRO of Marlboro/Tinton Falls Today – 732-536-7555

 We understand that when you call us, you may have hundred thoughts going through your mind but we are here to answer all your questions and if we don’t have the answer we will help you find them. SERVPRO of Marlboro/Tinton Falls has the specific water damage training and experience to help you through this rough time. 

 When you call SERVPRO of Marlboro/Tinton Falls

 We will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained technicians are needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

 About SERVPRO of Marlboro/Tinton Falls

SERVPRO of Marlboro/Tinton Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property and make the process more bearable.

http://www.SERVPROmarlborotintonfalls.com/employee-photos

http://www.SERVPROmarlborotintonfalls.com/restoration-training-certifications

Why SERVPRO of Marlboro/Tinton Falls For Your Restoration Needs

12/22/2017 (Permalink)

Water Damage Why SERVPRO of Marlboro/Tinton Falls For Your Restoration Needs "Like It Never Even Happened"

Why choose SERVPRO of Marlboro/Tinton Falls for you water mitigation needs.  Our technicians are highly trained in water mitigation.  They are required to be WRT (Water Damage Restoration) by the IICRC and trained by in the SERVPRO Employment Certification Training Program (ECTP).  Not only do they have the training, they have experience and have access to the equipment and skills that are requisite for a proper restoration. We ensure that the SERVPRO of Marlboro/Tinton Falls have their technician safety and health certifications up to date, as well as their specialized training. Our technicians have been trained formally in schools approved by the Institute of Inspection Cleaning and Restoration Certification.  SERVPRO of Marlboro/Tinton Falls work may be done in a commercial or residential location; the damage recovery will be performed by our technicians with experience and certification.

Water Loss Definitions

12/21/2017 (Permalink)

Water Damage Water Loss Definitions Category 1 Loss using specialty equipment to dry

Water

Water losses have several categories of contamination that determines how we will go about mitigating your loss.  See below for the categories and definitions:

  • Category 1 – Clean Water - Includes water from a clean source like a broken water line.  If not treated, it can turn into category 2 or 3.
  • Category 2 – Gray Water - May contain bacteria and viruses.  This can result from a washing machine, dishwasher, or toilet overflow.
  • Category 3 – Black Water - May contain untreated sewage, chemicals, and microbes.  Highly contaminated and can cause severe illness.  Results from water from flooding rivers or sewer backups.

Tips before help arrives:

  • Only restoration professionals should cleanup sewage backups.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't use your household vacuum to remove water.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Don't use television or other household appliances.

Knowledge is Key

11/9/2017 (Permalink)

Knowing what to do in case you have a water loss is important.  Not only are you dealing with water damage but the potential of mold growth if you don’t stop the water damage and mitigate it in a timely matter.  Mold growth can start as soon as 24 hours after the water damage has happened if it has the right conditions (one example is temperature).  It is imperative to mitigate the water damage as soon as possible.  One of the first things you need to do is stop the source of the water if you don’t stop the source then we will not be able to perform our services and can delay the mitigation process.  SERVPRO of Marlboro / Tinton Falls can be to your front door within 4 hours of your loss.  We will come in and assess the situation and convey all of it to you the homeowner and the insurance adjuster.  If you are in need of our services please give us a call @ 732-536-7555 or visit our website @ www.SERVPROmarlborotintonfalls.com. 

Water Damage Laminate Floor in Monmouth County, NJ

10/16/2017 (Permalink)

Water Damage Water Damage Laminate Floor in Monmouth County, NJ Damaged Laminate Wood Flooring in Monmouth County, NJ

Flooring receives a lot of wear and tear.  We walk on it every day, back and forth, in both shoes and socks.  Flooring restoration is a task that takes on several different forms for several different reasons.  Maybe you had a recent fire or flood.  Maybe it's simply been ages since you've had a deep cleaning or maybe a mishap has occurred and some serious damage is in need of repair.  SERVPRO of Marlboro/Tinton Falls is trained to tackle all of these obstacles and more.

* Damage:  Water, fire, and smoke destruction are always a main concern because you have to act quickly.  It only takes 2 days for temporary damage to become permanent.  But SERVPRO of Marlboro/Tinton Falls can repair the pile, remove the odor, and even dry the sub-floor if needed. 

* Sanding Wood Floors:  Sometimes it's unavoidable.  If the flooring is worn down to the wood (you can tell by dripping water on it to see if it's quickly soaked up), if it's warped and bent, or if it simply squeaks, you may have to completely sand and refinish.

* Replacing Wood Floors:  Don't worry.  Typically you won't have to replace the whole thing.  SERVPRO of Marlboro/Tinton Falls (SERVPROmarlborotintonfalls.com) can often change out small areas as long as the damage is contained, creating a more complete method of flooring restoration.

* Repairing Wood Floors:  We can also remove blemishes, spots, and small stains without creating any more work for the entire room.  

* Stone Floors:  Stone floors, such as granite, marble, terrazzo, or travertine, may need some occasional upkeep.  But beyond cleaning every day, it may also need an annual coat of polish or sealant, which is far cheaper than replacement.  If it ever gets scratched or cracked, call SERVPRO of Marlboro/Tinton Falls (732-536-7555) to repair, grind, or hone out the blemishes before replacement is required.

* Tile:  If squares get cracked, address the problem right away: once again, only a small replacement may be required.

* Linoleum:  if your vinyl or linoleum floors sustain wax buildup or they're curling, coloring, fading, or cracking, it may be time for some stripping and resealing to retain their original look and high-gloss.

Fall/Winter 2017-2018 in the North East

10/16/2017 (Permalink)

Water Damage Fall/Winter 2017-2018 in the North East Frozen Pipe in Ceiling of home in New Jersey

Fall/Winter 2017-2018. So far the north east has been pretty lucky with the weather this season. The fall so far has been very mild although this week seems to be dipping down in tempatures. Some of the weather experts are saying that mid- December-January will be cold toward the end of the months continuing into early/mid-February. Possible late January into early to mid-February we could excpect some snow. But that’s a long way from now till then so all we can really do is play it by ear and day by day.

With all the differences in the weather there seems to be a lot of people coming down with colds and or the flu. So let’s all remember to cover our mouth and noses when coughing and sneezing, also antibacterial lotion and soap. Remember when you are out and about shopping and have to use a cart to wash your hands because the handles of shopping carts have ton of gems. Some stores even have antibacterial wipes next to the carts for your convenience. We all need to stay healthy so when the snow storms come we can go out and have fun in the snow.

When the snow does come and it will we need to make sure that we take a lot of breaks while shoveling our driveways and cleaning off our cars so we don’t over exert ourselves causing health problems. Please check on your elderly parents or neighbors as it is harder for them to do those chores themselves. If you have teenagers have them go over and help out. Keep an eye on your pets in the snow too their paws can become frost bitten.

With the winter come the freezing cold, make sure that young children and the elderly are taken care of and kept warm. It is a good idea before the winter even gets started to have your heating check by a professional because if you don’t and it fails in the middle of a storm or cold freeze professionals could be too busy to get to you in a timely manner. Always make sure you have plenty of canned goods and water on hand incase power is lost. If you can afford it buying a generator is a good idea just make sure if you have to use it there’s plenty of ventilation so the fumes don’t cause more harm than good. Ice dams are also a headache when it comes to the winter snow storms. An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas. This will cause you to have to call in a professional like SERVPRO of Marlboro/Tinton Falls to come in and fix the damage. Most the time ice damn damage will be covered by your homeowners insurance but you should double check with your insurance company to see if would be covered. Depending on how much damage is done it could be in the thousands to mitigate and repair.

24 Hour Emergency Services

10/5/2017 (Permalink)

SERVPRO of?Marlboro/Tinton Falls?is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help  Call Today – 732-536-7555 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marlboro/Tinton Falls has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. 

What to Expect 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information 
  • Your insurance information (if applicable) 
  • The street address of the water-damaged home or business 
  • When did the flooding or water damage occur? 
  • What caused the water damage (if known)? 
  • Is there electricity available (on-site)? 

SERVPRO of Marlboro/Tinton Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.  

http://www.SERVPROmarlborotintonfalls.com